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DVR, IP Camera & Router Help (2 viewing) (2) Guests
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Topic History of: Software install
Max. showing the last posts - (Last post first)
Author Message
blagarde In researching the Sabrent card further, I was horrified to learn that it is being sold by CompUSA. I was not surprised to read the reviews left by some of the consumers who purchased the card off of CompUSA's web site.

Here they are:

REVIEW BY: trevorthom Reviewed Apr 10, 2008
Personally I was not too fond of this product. Good luck getting any type of support. The software bundled along with this card was not even intended for this card. I would recommend spending the extra hundred bucks for a better package instead of piecing together a system using this freak of technology piece of hardware. If you have a penny pinching customer tell them its not worth it.

REVIEW BY: Reviewed Dec 07, 2007
Took some time to get thur how to set it up but got it going and all works fine. Motion detection works great. The main thing with this card is to have a quality video card and a good grasp of video surviellance. One draw back is you can only veiw cameras in the quad mode during live veiwing. You get what you pay for with this card so if you have a customer that can only spend pennies this is the card for you. But again you have to have a QUALITY VIDEO CARD!!!!

REVIEW BY: helpdesk Reviewed Aug 30, 2007
This video card does not work at all and needs to be taken off the market. You should refund everybodys money no questions asked.

REVIEW BY: jshoust Reviewed Jul 27, 2007
The software is horribly buggy, not recording half of the time and support, well forget about getting a response.

These came from http://www.compusa.com/applications/searchtools/item-details.asp?EdpNo=2984824&SRCCODE=PGCMPUSA&cm_mmc_o=2mHCjCVybgwTyz__wyCjCVqHCjCdwwp , or you can do a search at CompUSA's website for model # SC-PVS4 , or Item # M501-1312
blagarde Hello,

Unfortunately, I do not have good news for you. Although you can easily find CCTV video capture cards on the Internet, VERY VERY few are worth anything. Here is the problem:

Most CCTV capture cards sold today via the Internet are no-name knock off copies of mainstream cards. Although the hardware is relatively easy to replicate, the software is not as most mainstream CCTV card manufacturers have powerful anti-piracy controls integrated in their software, keeping the software from running on a PC that does not have a legitimate matching capture card. As a result, the knock-off card providers typically bundle the CCTV cards with either old software from a mainstream provider (from 6 ~ 8 years ago during the time before they perfected their anti-piracy measures), or they bundle it with 3rd rate generic software that we see circulated a lot.

Should you have old software, you may very well have to use an old Windows XP service pack 1 PC or worse yet, a Windows ME machine to run the software, being that the older software was written before XP service pack 2 or even XP. Should you have a copy of some generic 3rd party software, you may be able to get it to work (probably not), but then the software will most likily be very unstable, difficult to use, and probably completely unsupported.

Now... on to the flip side. Let's say you purchased an authentic mainstream card bundled with a current version of the software. You're certainly in a better boat, but you may still not be able to get it to work properly. Here's why:

The chips used on multi-capture CCTV cards are designed and tested to work with specific motherboards, video graphics controllers, and depending... even certain RAM types. If you are trying to install a cctv card into say... either a Dell, HP, or other mainstream PC, their is a very good chance that you are very frustrated right now because you cannot get it to install or work properly. It's probably due to an integrated video graphics controller on the motherboard, or perhaps to do custom drivers loaded on the PC during the manufacturing process.

For all reasons above, I really wish that people would NOT openly sell video graphic controllers on their web site. In my mind, consumers that unknowingly purchase CCTV cards via the Internet are being set up for failure.

The bottom line.... CCTV surveillance cars are a wonderful thing... provided that you are not working with a knock-off... and you are installing them into a custom PC that was designed and built using vendor approved parts.

Going back to all those vendors online that sell the cards without warning users... my take is that they really just want your money, and that by selling the cards REALLY cheap, they hope that consumers will be just to lazy to try to return them.

SUGGESTIONS: If you are having difficulties installing your software, you may want to visit www.techstring.com . There, you will find a service whereby a professional CCTV tech will securely remote into your PC via the Internet and attempt to install your software for you. Techstring can also help you configure your software, or help give technical assistance on your card. It's not that the techstring techs were necessarily trained on your particular make/ model of CCTV card... it's that they are very familiar with the technology as a whole and how it relates to PCs and networks.

So that you know, both techstring.com and aboutcctv.com (the web site you are looking at now) are provided by CCTVwholesalers.com .
NIGELWEIR how do install the software for a sc - pvs4 Nigelweir
nigelweir
Anastasia Thanks for this information

The B&B in Stratford-Upon-Avon
blagarde Sorry to hear that about cctvspecialty.com . You may want to see this rip-off report I found regarding them: http://www.badbusinessbureau.com/reports/0/289/RipOff0289598.htm

Pictures would certainly help. Regarding the remote monitoring, go into your DVR and see what the IP port(s) are set to. You may need to set port forwarding up for all of these ports to point to your DVR so that it may be viewed remotely. If you are using a residential internet account, their is a good chance that your ISP is blocking port 80... and you may need to use another port instead.
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